FAQ
Who is MNTD.?
MNTD. is a new brand created by RAK solely focused on making crypto-hardware accessible to everyday people. RAK, the same company that made the OG hotspots for Helium, still manufactures the hotspots, but it is sold directly to consumers through MNTD.
Why did RAK create MNTD.?
RAK Hotspot miners have traditionally been sold through distributors. Often, distributors sell primarily to businesses and don’t focus just on crypto-hardware. While they surely sell to anyone who buys, we felt that miners for #ThePeoplesNetwork should have a people-first approach. We created MNTD. to offer a more consumer-friendly approach, great customer support and, of course, no pre-orders and no broken promises. RAK will still use distributors for business customers, but MNTD. will focus on the “People” in #ThePeoplesNetwork.
What is the difference between the MNTD. Goldspot Miner and the MNTD. Blackspot Miner?
All mining operations are the same. The difference is that the Goldspot miner includes VIP support, 8GB of RAM, and of course it’s freaking Gold*.
*Of course we mean in colour and not the actual element…
How does the MNTD. Blackspot Miner compare to the RAK Hotspot Miner?
All mining operations are the same. The MNTD. Blackspot, besides being a cool brand, has 4GB vs RAK Hotspot Miner having 2GB of RAM.
Why should I choose MNTD.?
Because RAK has the most experience and credibility in the Helium Hotspot market. RAK manufactured the first Hotspot directly for Helium and has the most hotspots in the market today. RAK created MNTD. to be 100% focused on people first, no pre-orders and broken promises. You can choose us when you want to make sure you are getting what you buy, when you expect it, and from a reliable company.
Is there a limit to the number of units I can order?
All orders will only allow a maximum of two (2) miners per order. This is to ensure that people can get fair access to miners over businesses or others trying to markup and resell.
How do I know that you have enough inventory and capacity to ship orders?
Transparency. You’ll find a real-time inventory count of how many units are still available upon checkout. Once we sell out, we will display a countdown timer (if we have new inventory coming in) for when you will be able to order again.
How long do I wait to receive my order?
Normal shipping times apply, depending on where your order is shipping to. Orders for North America will be shipped from California. Orders for Europe will ship from Amsterdam. Once your order is placed, our goal is to ship it in less than 48 hours. Please view our shipping policy for the legal mumble-jumble.
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